Privacy Policy

Effective Date: 8th August 2025

At Norita Omar (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our website, services, digital products, courses, coaching, and communications.

By accessing this website (noritaomar.com), submitting your details, or purchasing from us, you agree to the terms of this policy.

1. What Information We Collect

We may collect personal and non-personal information, including:

• Full name, email address, phone number
• Business or brand name
• Billing or postal address
• Payment information (processed securely by third-party providers such as Stripe or PayPal)
• Social media or public profile handles (if voluntarily submitted)
• Preferences, feedback, testimonials or survey responses
• Browsing activity, device type, IP address (via cookies and analytics tools)

We only collect what is reasonably necessary for the functions of our business and offerings.

2. How We Use Your Information

We collect and use your information to:

• Deliver coaching services, products, and digital downloads
• Personalise your user experience and support
• Respond to enquiries and provide customer service
• Process transactions securely
• Send newsletters, updates, and marketing communications (with the option to unsubscribe)
• Improve our services and digital content
• Comply with legal obligations or resolve disputes

3. Disclosure of Personal Information

We will never sell or rent your information.

We may disclose your personal information to trusted service providers who assist us in operating our website, managing transactions, providing email marketing, analytics, or other business functions.

These providers include (but are not limited to):

• Payment processors (e.g. Stripe, PayPal)
• Email marketing platforms (e.g. ConvertKit, MailerLite)
• Analytics platforms (e.g. Google Analytics)
• Hosting and cloud storage providers

All service providers are required to keep your data confidential and secure.

4. Cookies & Tracking Tools

We use cookies and other tracking technologies to:

• Improve site functionality and speed
• Understand how you use our website
• Customise your experience
• Serve relevant content and offers

You can disable cookies in your browser settings. Note that some site features may not function properly without them.

5. Storage and Security

We take reasonable steps to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure.

We store data securely via reputable platforms and service providers. However, no system is 100% secure, and we cannot guarantee absolute protection of your information.

6. Marketing Communications

With your explicit consent, we may send occasional emails about offers, content, events, or product updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Access, Correction & Deletion

Under the Australian Privacy Act, you have the right to request:

• Access to the personal information we hold about you
• Correction of inaccurate, outdated, or incomplete information
• Deletion of your information, where legally and contractually permissible

To request access, updates, or deletion, contact us at: [Insert Contact Email].

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those third parties. Please review their policies before submitting any personal information.

9. Children’s Privacy

Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. International Data Transfers

As our services are provided online, your personal data may be transferred and stored outside of Australia — including in the United States or Europe — depending on the location of our third-party providers.

We ensure that reasonable security measures are in place, and that all service providers adhere to relevant data protection laws or international safeguards such as Standard Contractual Clauses.

11. Your Rights if You’re in the EU or UK (GDPR)

If you are a resident of the European Union or the United Kingdom, you are entitled to the following under the General Data Protection Regulation (GDPR):

• The right to access, update, or delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with your local supervisory authority

We process your information based on one or more of the following legal grounds:

• Your consent (e.g. opting into an email list)
• The performance of a contract (e.g. delivering purchased services)
• Our legitimate business interests (e.g. improving services)
• Legal compliance

To exercise your GDPR rights, please contact us at [Insert Contact Email].

12. Changes to This Policy

We may update this policy periodically to reflect changes to our practices or legal requirements. The latest version will always be available on this page.

Your continued use of the website or services after changes are posted will be deemed acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about your privacy or this policy, please get in touch:

Norita Omar
Email: hello@noritaomar.com
Website: https://noritaomar.com